Long established Real Estate Agency with 20 years experience on Ko Samui

Privacy Policy

Who we are

Ko Samui Properties is the trading name of Properties Kohsamui Co Ltd.

Hereinafter known an “KSP”

We are a company incorporated in Thailand whose registered office is at 58/11 Moo 4, Bophut, Koh Samui, Suratthani 84320 Thailand (registered with company number 0845 5470 05391) and registered for VAT purposes with the same number.

How do we collect information from you?

We collect information from you in the following ways:

  • through our websites, including forms and cookies (please refer to the relevant cookie notice for further details)
  • email, post, fax and mail correspondence with us
  • contact via phone
  • Our social media channels
  • application and request forms by post
  • in-person contacts with KSP employees, members, affiliates
  • information we gathered via events, and
  • Information we receive from external 3rd parties.

Each time we collect personal data from you we will include a link to this privacy policy so you understand how your data might be used. We will also give you the opportunity to opt-in or out of certain data uses by us.

How you send information to us is your choice but please be aware that some methods are not secure. If you are unsure how you should send confidential data to us please contact us and we may be able to help you.

What type of information do we collect from you?

We will collect different kinds of information from you depending on our relationship with you:

  • We will collect the data we need to service your requirements
  • We will collect the information we need to provide you with the products and services you have requested from us
  • We will collect information we need to arrange events and the administration of events.
  • If we receive a complaint or query from members of the public, we will collect the data required to consider the complaint or query effectively.
  • If you apply for a job at KSP we will collect enough data to process your application.

How is your information used?

We will use your data in accordance with the law. The below sections outline how your data will be used.

The following activities we will carry out only with your opt-in consent:

  • Sharing your contact details with third parties for general marketing purposes
  • Using your contact details to send you marketing data, if you haven’t bought a product or service from us

We will use your data in the following ways unless you opt-out or object:

  • We may use your contact details to send you marketing messages, if you have bought a product or service from us.

Should you provide personal data to us, there are circumstances when we will use it whether you provide us with consent or not. This is likely to be the case where we need to use your data to provide you with services you have requested from us (such as processing payments or delivering products), where we need to process the data for regulatory purposes or any other legal reason.  The below lists some of the ways we may use data without your consent:

  • We will share personal data with a third party if required to do so by law
  • If you make a complaint we will process your data to address any concerns effectively. We may need to do this even if you change your mind where we have a responsibility to protect the public.
  • If you contact us and provide us with your personal data as part of a query we will keep a record of those details.

Who has access to your information?

Employees of KSP will have access to your personal data where it is needed to carry out a specific task.

On occasion we may use third parties to process personal data on our behalf (data processors), if we do this we will use carefully selected data processors and ensure we have appropriate contracts in place to protect your data.

In the ‘How is your information used?’ section it describes circumstances in which other parties may be given access to your data, this includes other regulatory bodies and public authorities.

We may share your data with third parties for marketing purposes where you have consented for us to do so.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

You have the right to stop us analysing your personal data for marketing purposes. If you wish to do this please send your request to contact@kosamuiproperties.com

Your choices and rights

You have a right to access the personal data we hold about you. You may ask us to rectify or erase the personal data we hold about you or to restrict the processing we carry out. You can also object to the way we are processing your personal data.

In some cases, we may not fully comply with your request. For example, if you request access to your personal data in relation to an ongoing investigation we may not provide it to you. This is because it could affect the outcome of the case.

To submit a question about the way we process your data or to enforce your above rights please contact contact@kosamuiproperties.com  with your request.

We would always ask that you contact us first if you have any complaints about the way we are processing your personal data. If you have contacted us and you are still unhappy about the way we are using your data, you can submit a complaint to your national data protection authority.

How you can access and update your information

If you wish to access data about you that isn’t available through our online portal you can submit a request for access to contact@kosamuiproperties.com

Where is your personal data processed?

KSP has its headquarters in Thailand and this is where most of your personal data is likely to be processed, in addition to the country you reside in. Mailing Lists are processed by MailChimp https://mailchimp.com/ This Data Processing Addendum (“DPA“), forms part of the Agreement between The Rocket Science Group LLC d/b/a MailChimp (“MailChimp“) and Properties Kohsamui Co Ltd (“Customer“) and shall be effective on the date both parties execute this DPA (Effective Date“). Effective date 18th May 2018.

A full copy of this agreement is available from hbonning@kosamuiproperties.com on request.

Under 16

The products and services provided by KSP are intended for individuals over the age of 16. If you are aged 16 or under‚ please get your parent/guardian’s permission before you provide us with personal information.

Cookie Policy

We use cookies on our websites to manage the operation and performance of our sites.

This site (and all websites which are covered by this Policy) incorporates the use of cookies. Cookies are small data text files that are placed on your computer when you visit a website. Cookies help to make websites work efficiently and provide us with information about how our website is used.

When you visit http://kosamuiproperties.com/ , we use cookies to enable us to collect standard internet log information and visit behavioural patterns. Cookies automatically identify your browser whenever you interact with our site. This helps us to make our site more responsive to your needs and to track and manage information relevant to your specific interests. In this way we can tailor our site to you, deliver a better and more personalised service and track the pages on our site that you are interested in.
 
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how you can manage or delete them, visit www.allaboutcookies.org.
 
You can opt out of being tracked by Google Analytics across all websites by visiting https://tools.google.com/dlpage/gaoptout

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the RICS.org website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

You should note that if you do not accept the cookies or subsequently choose to disable cookies, you may not be able to access all the services on our site. We also note that one of the cookies we use is essential for parts of the site to operate and has already been set.

Review of KSP Privacy Policy

This Policy was last reviewed in May 2018. The content of the policy may be reviewed and changed without prior notice, please visit the policy for any changes.

Please write to the Data Protection Officer if you:

  1. a) have any questions about how KSP collects and uses your information;
    b) want to access the information KSP hold about you;
    c) address any concerns about the information you have provided KSP; or
    d) have any complaints about how KSP uses your information.

Contact us

Data Protection Officer

contact@kosamuiproperties.com